Careline AI turns every phone call into a revenue opportunity
by using intelligent voice agents that answer calls, convert missed leads, recall existing patients, and automate scheduling for dental and optometry.
Always-On Voice AI Receptionist
Never miss a call again—voice AI answers and handles scheduling even after hours.
Customized greetings and workflows tailored to each clinic.
Automated Patient Recall & Reactivation
Proactively calls patients overdue for appointments (e.g., eye exams, dental cleanings).
Replaces ineffective email/text recall campaigns with high-conversion voice outreach.
AI Follow-up on No-Shows & Cancellations
Automatically reschedules missed appointments without staff intervention.
System of Record for Phone Interactions
Logs all conversations and syncs appointments directly to the clinic’s EHR or calendar.
Clinic-Branded Experience
Voice AI speaks in the clinic's name (e.g., "Empire Dental") for brand continuity.
Careline AI — Every Patient, Personally Reached.
Features | Voice AI + SMS Automation | Other Software |
|---|---|---|
Appointment Confirmation | ✅ Real-time via voice + SMS; auto-reschedules | ✅ Yes, via text/email; phone reminders optional |
Live Rescheduling via Call | ✅ Patients reschedule directly with AI during call | ❌ No — must call back or use online scheduler |
Missed Call Recovery | ✅ AI can answer and rebook 24/7 | ❌ No; missed calls = lost opportunity |
Waitlist Fill-Ins | ✅ Auto-contact flexible patients for last-minute gaps | 🚫 Manual effort or staff-initiated |
Recall/Reminder Engine | ✅ Included; AI recalls overdue patients via call/text | ✅ Strong recall workflows via text/email |
Conversational Personalization | 🧠 Conversational tone, real voice options | 📧 Template-based messages |
Two-Way Communication | ✅ SMS + Voice AI understands & responds | ✅ Texting only; limited voice options |
Staff Time Savings | ⏱️ 4–6 hours/week saved (no manual calling) | ⏱️ Moderate — automates texts but requires oversight |
After-Hours Engagement | 🌙 24/7 AI response + voicemail capture | ❌ Business hours only |
Setup & Deployment | ⚡ <1 day; no training needed | ⏳ Moderate; requires integration + training |
Pricing (Entry) | 🆓 Freemium available (limited calls/SMS) | 💸 Paid plan only (~$350+/mo) |
Integration with PMS | ✅ Easily syncs with common systems (OpenDental, Dentrix, etc.) | ✅ Strong integration with major PMS |
Analytics & Call Review | 📊 AI transcripts + engagement insights | 📉 Basic delivery stats; no call-level data |
Patient Preference Alignment | ✅ Supports calls + texts (most preferred methods) | ✅ Primarily SMS and email |
Automated Voice & SMS to Keep Your Clinic Running on Time
Up to 20X ROI
using voice ai automation
12 years of experience
helping clinics increase revenue
400,000 patients
helped with patented products
Trusted by independent dentists and optometrists
“Since adding Voice AI to our front desk, we've reduced last minute cancellations and filled more appointments—without hiring more staff. Patients love the quick response, and it’s made our workflow so much smoother.” --Dr. Lisa N | NY